What is your minimum order quantity (MOQ) for gold and other minerals?

Our MOQ varies by product:

Gold: Typically 1kg for refined bars. Smaller quantities (e.g., 500g) may be considered based on client history and payment arrangements.
Silver: Minimum 5kg for granules or bars.
Coltan/Tantalite: Minimum 1 metric ton of concentrate.
Sulphuric Oxide: Minimum 20 metric tons (bulk tanker load).
We are open to negotiating smaller volumes for new clients establishing a trading relationship, subject to appropriate payment terms.

Do you provide smelting and refining services for third parties (toll smelting)?

Yes. We offer toll smelting and refining services for mining cooperatives, junior miners, and other clients who wish to process their own materials. Under a tolling arrangement:

  • You supply the raw ore or concentrate.
  • We process it to high-purity metal.
  • You receive the final product (less processing fees and recoverable losses).
  • Full transparency is provided on recovery rates and processing costs.

Tolling arrangements can be structured as one-time processing or ongoing partnerships.

How do you ensure that your minerals are conflict-free and ethically sourced?

We maintain a rigorous due diligence framework aligned with OECD Guidance. Our process includes:

  • Documentation of the supply chain from mine to export.
  • On-site verification of mining sites and cooperatives.
  • Regular audits and risk assessments.
  • Refusal to source from areas designated as conflict zones or from parties involved in human rights abuses.

All our clients receive full traceability documentation with every shipment.

Do you offer financing or advance payment arrangements for mining cooperatives?

Yes. We work with select mining partners to provide pre-financing for production. These arrangements typically involve:

  • Advance payment against future delivery.
  • Competitive pricing with deductions for financing costs.
  • Structured repayment schedules tied to production volumes.

Such arrangements are subject to due diligence and are typically structured as formal partnership agreements.

How do you handle security and insurance for shipments?

Security and insurance are paramount in our operations.

Yes. We offer toll smelting and refining services for mining cooperatives, junior miners, and other clients who wish to process their own materials. Under a tolling arrangement:

  • Security: We contract with licensed, reputable security firms for all ground transport of precious metals. Vehicles are GPS-tracked, and armed escorts are deployed for high-value shipments. Our warehouses are monitored 24/7 with controlled access.
  • Insurance: All shipments are insured under all-risk policies covering theft, loss, damage, and transit delays. Insurance coverage is arranged at the full declared value of the shipment, and certificates of insurance are provided to clients upon request.

How do I start doing business with Luhihi Precious Metals?

The process is straightforward:

Yes. We offer toll smelting and refining services for mining cooperatives, junior miners, and other clients who wish to process their own materials. Under a tolling arrangement:

  1. Initial Contact: Reach out via phone (+243999854603 or +254791140464) or email (info@luhihipreciousmetals.com).
  2. Confidentiality Agreement: We can sign a non-disclosure agreement to protect both parties’ interests.
  3. Needs Assessment: Discuss your specific product requirements, volumes, and desired terms.
  4. Due Diligence: We may request company registration details, banking references, and identification for compliance purposes.
  5. Trial Transaction: Many relationships begin with a small trial shipment to establish trust and operational compatibility.
  6. Long-Term Agreement: For ongoing supply, we can negotiate a formal off-take agreement.